Omega International Pvt Ltd

Find answers to common questions about our products and services.

About Omega International

Who is Omega International?

Omega International is a Sri Lanka-based supplier of rice milling machinery, spice grinders, electric motors, and related agricultural equipment. Established over 40 years ago by Mr. N.M. Manseen, we have grown into one of the leading suppliers of rice processing machinery in the country, serving thousands of customers across Sri Lanka and internationally.
Where are you located and what are your working hours?

Our office and showroom is located at: No. 3, Sri Sangaraja Mawatha, Colombo 10, Sri Lanka. We are open Monday to Friday, 8:30 AM – 5:30 PM. We are closed on weekends and public holidays.
Which brands and manufacturers do you represent?

We are the sole agent in Sri Lanka for Huansha (HS) rice milling machines and we manufacture and supply our own brand of products including:
- PEM OMEGA electric motors
- Rhino Rubber Rollers
- NM100 Spice Grinders
We also undertake customised turnkey rice mill projects.

What types of machinery do you supply?

We supply a comprehensive range of rice processing and agricultural machinery, including:
- Paddy huskers (MLGT, MLGQ-C, MLGQ-D, MLGQ-G series)
- Rice polishers (NM15G Water Polisher, MPGT series)
- Spice grinders (NM100)
- Rubber rollers (Rhino brand)
- PEMOMEGA electric motors
- Turnkey rice mill projects
Visit our Products page for the full catalogue.
Can you help me choose the right machine for my rice mill?

Yes, absolutely. With over 40 years of industry experience, our team can provide personalised guidance based on your production capacity, budget, and specific requirements. You can also use our AI Product Finder on the homepage to get an instant recommendation, or contact us directly for expert consultation.
Why should I choose Rhino Rubber Rollers?

Rhino Rubber Rollers are specifically engineered for maximum yield and minimum rice breakage during the husking process. They are widely regarded as the leading rubber roller in Sri Lanka for their durability, performance consistency, and cost-effectiveness over their lifespan.
Do you undertake complete rice mill setup (turnkey projects)?

Yes. We design and install complete, customised rice mill setups from the ground up, including machinery selection, layout planning, installation, and commissioning tailored to your specific production requirements and budget. Please contact us to discuss your project.

How do I place an order?

You can place an order by:
- Visiting us in person at our Colombo 10 showroom
- Calling us on +94 777 397 224
- Emailing us at info@omega.com.lk
- Using the Contact Us form on our website
Our team will confirm availability, provide a quotation, and guide you through the purchase process.
What payment methods do you accept?

We accept multiple payment methods including bank transfer, cash, and card payments. Please contact us at the time of purchase for details on accepted payment options and any applicable payment terms for large orders or turnkey projects.
Do you offer island-wide delivery?

Yes, we deliver products across Sri Lanka. Delivery timelines and charges vary depending on the product size, weight, and your location. Please contact us when placing your order for specific delivery details.
Can I cancel or return an order?

Returns and cancellations are subject to our terms and conditions and are handled on a case-by-case basis. If you have an issue with an order, please contact us as soon as possible at info@omega.com.lk or call +94 777 397 224 and our team will assist you.

Do your machines come with a warranty?

Yes. Warranty terms vary by product and brand. Please ask our team for the specific warranty details at the time of purchase. We are committed to ensuring your machinery operates at peak performance and we provide post-sale support to all our customers.
Do you provide installation and after-sales service?

Yes. We provide installation support and after-sales service for all machinery sold through Omega International. Our experienced technicians can assist with setup, calibration, and ongoing maintenance. Contact us to arrange a service visit.
Where can I get spare parts for my machine?

Spare parts for our range of machinery are available directly from our Colombo 10 office. Contact us with your machine model and part requirement and we will confirm availability and pricing.

What is the AI Product Finder on your website?

Our AI Product Finder is an intelligent tool on our homepage that helps you identify the right machinery for your needs. Simply describe your requirements in plain language and the AI will match you with the most suitable products from our catalogue. It is available 24/7 for your convenience.
I couldn’t find what I was looking for. How can I get help?

If your question is not answered here, please reach out to us directly, we are happy to help. You can call us, email us, or visit our showroom during office hours. See the contact details below.